Shipping Policy

Shipping Returns & Exchanges
We accept returns and exchanges for candles and Clothing
 
Contact Bloommiracle within: 7 days of delivery. Email: [email protected]
Ship items back within 14 days of delivery.
 
Conditions Of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
 
Cancellations
We don’t accept cancellations after 24 hours of purchased
But please contact us if you have any problems with your order.
 
Custom or Personalized Items
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, We do not accept returns for:
Custom or personalized orders
Perishable products (flowers)
Digital downloads
Intimate Skincare Products(for health/hygiene reasons)
Items on sale.
 
NO REFUNDS On Custom And Personalized Items
 
Customs And Import Taxes
Buyers are responsible for any customs and import taxes that may apply. Bloommiracle is not responsible for delays due to shipping carrier or customs.
 
Wholesale  Availability
AVAILABLE. Use the wholesale form for hair or contact us Email: [email protected]>> For skincare products can be purchased directly on the site under the wholesale section.
 
All orders will ship within 3-5 business days from the date of payment. All packages will be sent via USPS OR FEDEX. When shipping overseas, customs can delay packages by up to 6 weeks. This doesn’t happen often, but it can happen.
 

Our Wholesale Policy

We ship Monday-Friday. 

If tracking has not updated after the 24hr window, please contact us at [email protected]

All initial bulk orders $50 and over will require a signature. So please make sure that you are able to sign for your package when it arrives. 

In any event if your package was return to us, you would have to pay a reshipment fee. 

Before contacting our customer service department for tracking, please check your spam. Once order has been received by the carrier, it is no longer in our possession. 

If you have not received your order and the delivery date has passed. Please contact us at [email protected]

We do not offer pick up at this time.

All wholesale orders processing time is 5-10 business days. This does not include weekends, holidays and shipping time. All orders are processed in the order we received them.

All other customer related inquiries should contact us at [email protected]

Any customer service related emails, please add order number and issue in the subject line. 

All orders under 24hr processing time may be modified that is equal to the original purchase. Any orders will not be able to change after the 24hr window. 

There’s absolutely no returns or refunds for Wholesale skincare products. Due to sanitary purposes.